UI Designer — Moogsoft

Moogsoft builds AI-driven incident management tools for DevOps and IT operations, now part of Dell Technologies.

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As Lead UI Designer, I was responsible for the interface and overall user experience across Moogsoft Enterprise and Moogsoft Express. I created high-fidelity prototypes, led design reviews, and collaborated closely with engineers to bring designs into production.

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• Upgraded AIOps interfaces, enabling enterprise operators to complete triage 2 5% faster.
• Developed dashboards and prototypes that increased detection-to-resolution efficiency by 20%.
• Conducted targeted usability evaluations, lifting workflow comprehension and lowering cognitive load.
• Provided engineering teams with structured specifications that enhanced implementation accuracy and reduced rework by 3 5%.
• Expanded the component library, improving front-end consistency and development efficiency.

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My work at Moogsoft focused on transforming dense operational data into a clean, actionable interface — enabling IT teams to detect, understand, and resolve incidents faster through intuitive, data-driven design.